Privacy Policy — Op Trash

Overview

Op Trash, Inc. ("Op Trash", "we", "us") operates the website at optrash.com and provides residential and business waste-management services. This policy explains what information we collect when you visit, order service, use the portal, or contact us.

Information we collect

We collect information you provide, including name, email, phone, service and billing addresses, current provider and price, cart quantities, requested start date, support requests, and account activity. Our payment processor handles payment details; Op Trash stores payment status and transaction references, not full card or bank-account numbers.

We also collect basic technical data — IP address, browser, and referrer — to operate the site, prevent abuse, and rate-limit form submissions.

How we use it

To respond to your quote request and provide our services.
To create and operate your residential account.
To route service and support requests to the local provider.
To process payments and maintain payment history.
To send you a confirmation email and follow-up communications related to your inquiry.
To operate, secure, and improve the site.
To comply with legal obligations.

We do not sell your personal information.

Service providers

We use Stripe for payments, Supabase for account and service data, Resend for transactional email, and Google Places to help validate addresses. We share the service address and operational request details with the local waste provider assigned to that address. These providers process data under their own terms.

Retention

We retain service, ticket, and payment records as needed to operate the service and meet legal obligations. You may request deletion of eligible data by emailing support@optrash.com.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at the email above.

Children

Our site and services are not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact

Questions about this policy? Email support@optrash.com.